Ashdown Close

One of our Kent based housing associations called us as an out-of-hours emergency during heavy rainfall. Several properties were experiencing heavy flooding with water pumping from the drains and flooding the entire downstairs.

On arrival we found several other privately owned properties were also flooding. This had been an ongoing problem, which due to the number of properties involved and lack of plans, nobody had been keen to tackle.

With the assistance of a resident, and a housing Association surveyor we set about solving the problem within the rainwater drainage system serving 16 properties – no easy task as access to the rear was required. Three of the properties were vacant due to previous flooding issues and some of the residents that had not experienced the flooding were just not interested.

A dye test revealed that the overflowing water from a nearby lake was running into the communal rainwater drain, the drain was non-operational, and over-spilling. A tanker was organised to suck out the excess water from the run in order that we could get a camera down and assess the pipe-work.  The run very quickly re-filled with the excess water from the lake.

A collapse in the first section was identified, we excavated to repair and re-surveyed to find the next section of the run to be full of rubble.  We began the long process of clearing, re-surveying, repairing, and re-surveying until the entire run serving the 16 properties was fully repaired and cleared.

On completion we had excavated and repaired in 5 areas along the run, removed several large obstructions and jetted the entire run of rubble. The drain run was finally left in a clean, clear, and fully operational condition.